Rand Water will carry out a crucial 14-hour meter replacement operation on Wednesday, 30 July, starting at 6:00 and ending at 20:00. The project aims to improve water supply efficiency. It involves replacing magnetic flow and mechanical meters connected to Johannesburg Water systems.
Residents in Abbatoir and Market areas may experience low pressure or no water during this period. Johannesburg Water advised that, once maintenance is completed, it could take up to three days for the water supply to normalise fully.
Improved Accuracy and Supply Ahead
The purpose of this upgrade is to ensure long-term benefits for residents.
“The replacement of these meters is part of our ongoing commitment to improve service delivery and ensure continuity of water supply,” said Johannesburg Water.
Furthermore, the scheduled maintenance is expected to benefit customers by enhancing meter accuracy and reducing long-term service disruptions. Affected residents are encouraged to store water before the interruption and use it sparingly during recovery.
Johannesburg Water Takes Over Billing
Johannesburg Water has taken over all billing responsibilities for water and sanitation services from the City of Johannesburg as of 1 July to strengthen operations. This transition is expected to streamline customer service and improve billing accuracy.
“This strategic transition marks a turning point in our continuous commitment to improve service delivery, enhance operational efficiency, and improving accuracy in billing, therefore ensuring greater accountability in our customer billing processes,” said Johannesburg Water Managing Director Ntshaveni Mukwevho.
Also, the shift was carefully planned to ensure minimal disruption, and officials believe the change will lead to faster query resolutions and more innovation in addressing customer needs.
Are you prepared for the planned water outage, and how do you think these improvements will impact your community in the long run?
Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1.
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