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Why panel beaters take long to return your vehicle

Many South African motorists may be overwhelmed with concern when their vehicle requires panel beating following an accident. The South African Motor Body Repairers Association (SAMBRA) assuages your worries with these insights.

According to Juan Hanekom, the National Director of SAMBRA, it’s important to differentiate between non-structural and structural damage. This will give motorists an idea of the timelines for completion of repairs.

Comparatively, non-structural repairs take less time than structural damage:

  • Non-structural damage, or cosmetic impairments, include items such as doors, fenders, and bumpers. Such repairs may be done using available parts that are bolted onto the vehicle.
  • Structural damage is more complex and includes work on the vehicle’s frame and chassis. Structural work entails cutting and welding.
  • Structural damage requires specialised equipment to repair and is time-consuming.
  • The extent of damage to a car, especially the number of panels, determines complexity.

The complexities of panel beating simplified

Damage to a vehicle following an accident may be misleading. Hanekom explains: “It is often the case that damage that looks severe is actually quite minor and vice versa.  This is why it is important for qualified professionals to thoroughly assess and evaluate the work required, which determines the process.”

Motorists must note that the process of having an insurance company’s assessor inspect accidental damage can be time-consuming.  Only once the damage is inspected, photographed, a cost estimate drawn up, and the quote approved by the insurance company, can work commence by panel beaters.

Hanekom reminds motorists that insurance will only cover the damage done to the vehicle during a specific accident.

Pre-existing damages will not be covered. It’s incumbent on the motorist to ensure that all accidental damage is repaired and the vehicle is up to expected standards.

The repair process for non-structural damage may include:

  • Replacing or repairing panels.
  • Application of corrosion protection.
  • Preparing the vehicle for painting.
  • A multi-step finishing process in a spray booth.
  • Reassembling, wheel alignment, quality control check, and sanitation.
  • The vehicle is then returned to the owner.

According to Hanekom, a similar process is followed for vehicles with structural damage; however, more extensive repairs may be required depending on the range of damage.

“Accident repairs today are highly technical. Modern vehicles are designed with advanced safety systems and lightweight materials. Ensuring a car is repaired to manufacturer specifications is not just about appearance –  it is all about the safety of the driver, passengers, and other road users,” said Hanekom.

With this in mind, Hanekom reiterates why repairs at reliable panel shops cannot be rushed.

Do you have a stressful panel beating story to share?

Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 11.

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