An important Johannesburg SASSA office is closed till further notice, following the suspension of eight agency officials at that location. The timing of this closure could not be worse for SASSA, with the rollout of mandatory biometric enrolment and stringent income checks.
Nevertheless, the agency has sited ‘operational challenges’ at the Johannesburg SASSA office in question. And says it is necessary as it addresses, “underlying issues affecting the services at the Johannesburg SASSA office.” But there’s more to the story …
JOHANNESBURG SASSA OFFICE CLOSURE
The South African Social Security Agency took to social media this week, regarding the Johannesburg SASSA office closure. The agency explained that eight officials were arrested and charged for fraud in the Lenasia Magistrate’s Court. As such, the agency says it reaffirms its commitment to a “zero-tolerance approach for malfeasance.”
Nevertheless, what does this mean for ‘core’ SASSA beneficiaries who need office assistance in Gauteng? As we know, September 2025 is the month agency starts roll-out of mandatory biometric enrolment. Any new applicants, and anyone up for income review, must report directly to a SASSA office.
STAFF REDEPLOYED
As such, SASSA says it is redeploying agency staff in a staggered approach to other Johannesburg SASSA offices to pick the slack. Specifically, Westbury Hills, South Hills Community Hall and Cosmo City Multipurpose Centre. For the best possible service, be sure to check adjusted service dates/times:
- Westbury: Monday – Tuesday 08h00 to 15h00
- Cosmo City: Thursday – Friday 08h00 to 15h00
- South Hills: Monday 08h00 to 15h00
The following outreach days across various Johannesburg SASSA offices will further assist affected SASSA beneficiaries:
- South Hills/Glenanda: 17 September, 8 & 22 October, 12 & 26 November and 10 December 2025.
- Malvern/Jeppestown: 10 September, 1 & 15 October, 5 November and 3 December 2025.
- Berea/Yeoville/Braamfontein/Hillbrow: 23 September, 15 October, 19 November and 23 December 2025.
DO YOU TYPICALLY VISIT THE CLOSED JOHANNESBURG SASSA OFFICE?
Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1.
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