HUNDREDS of Sky customers have complained that the broadcaster’s TV service is down – just as Celebrity Traitors starts.
A surge in reports was picked up by the Down Detector website from 8pm.
Viewers have raged online[/caption]
At its peak, almost 1,000 reports were detected.
The issue appears to affect Sky Glass and Sky Stream devices, Sky’s internet-based service which does away with a satellite dish.
Live channels have been impacted, with some failing to load altogether.
Tests by The Sun at 9:30pm suggest that rebooting your Sky Glass or Sky Stream kit doesn’t resolve the problem either.
Sky Q satellite boxes don’t appear to be affected.
“Sky Stream down just in time for Traitors,” one viewer raged.
“sky stream going down right before celebrity traitors starts…” another commented.
A number of customers complained on Sky’s online forums too.
Responding to concerns, a rep said to users: “Hi everyone, just to confirm that Sky are aware and support teams are working hard to get this fixed ASAP.”
Breaking news… more to follow
