site stats Virgin Media fined £23.8million for disconnecting vulnerable customers leaving them ‘at risk of harm’ – Posopolis

Virgin Media fined £23.8million for disconnecting vulnerable customers leaving them ‘at risk of harm’

VIRGIN Media has been fined £23.8million for putting vulnerable customers “at risk of harm” during a move to digital landline. Watchdog Ofcom had launched an investigation about a number of “serious incidents” related to the migration of telecare customers in November and December 2023. Telecare services are normally used by elderly and disabled people to…

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